Your Ozpills account
Every order you place with us comes with an account panel: your order history, invoices, parcel tracking and one-click re-ordering, all under the email address you order with. You can still order without signing in — the panel is there when you want it.
How to sign in
- Open the My account entry in the site menu — it is the last item, after Contact Us (on a phone, open the menu with the ☰ button first).
- You land on our secure account page. Enter the email address you ordered with.
- Choose how to get in: type your password, or ask for a one-click sign-in link and we email it to you — no password needed.
Ordered before but never set a password? Use the sign-in link, or create the account with the same email address: we send a confirmation link first, and your previous orders appear once the address is confirmed.
What you get in the panel
- Order history — every order with its status, from received to delivered.
- Invoices — download the PDF invoice for any order.
- Parcel tracking — the tracking number and the carrier's link as soon as your order is dispatched, usually within two days.
- Re-order in one click — repeat a previous order with the same products and strength, straight into the checkout.
- Your 10% VIP discount — applied automatically on every order placed with your account's email address.
- Your details — update your email or password whenever you like.
Ordering without signing in
Nothing changes for you: add products to the cart and check out as usual. Enter the email address you used before in the returning-customer field at the top of the checkout and the total recalculates with your 10% discount before you pay. Full detail is on discount coupons.
What we store
An account holds no more than an order does: your email, the delivery address and the order itself. Card details are never stored, with or without an account. This is the principle set out in our privacy policy — collected in confidence, used internally, not shared with other parties.
If something does not work
If the sign-in link does not arrive, check your spam folder first, then email us from the address you ordered with and we will look it up. Please do not place a second order to get around a sign-in problem — a duplicate order is harder to unwind than a missing link is to resend.
